NPS, CSAT & CES Surveys Made Simple

Run NPS/CSAT/CES surveys with automatic scoring, detractor alerts, and trend dashboards. Turn feedback into retention and growth.

Auto NPS/CSAT/CES β€’ Detractor Alerts β€’ Trend Dashboard

πŸ’¬ Customer Feedback Dashboard
Net Promoter Score Industry avg: +32
+10
Average
-100 0 +100
Response Breakdown
😊
Promoters (9-10) 40% (4)
😐
Passives (7-8) 30% (3)
😟
Detractors (0-6) 30% (3)
Response Summary
10 CUSTOMERS
10 RESPONSES
76% SATISFACTION

Measure what matters

πŸ“Š

Net Promoter Score (NPS)

Measure customer loyalty and predict growth. Track promoters, passives, and detractors over time to benchmark against your industry.

😊

Customer Satisfaction (CSAT)

Gauge satisfaction at critical touchpoints. Perfect for post-purchase surveys, support interactions, and onboarding feedback.

⚑

Customer Effort Score (CES)

Identify friction in your customer journey. Reduce effort to increase loyalty and lower support costs.

The better way to collect feedback

❌ The Old Way

  • One-off surveys with no program or trend tracking
  • Manual spreadsheets to calculate NPS/CSAT/CES
  • No detractor alertsβ€”issues show up too late
  • Hard to segment results by plan/product/region
  • Per-seat pricing that punishes growth

βœ“ The Survey Creators Way

  • Built-in NPS/CSAT/CES scoring + trends
  • White-label surveys that match your brand
  • Instant detractor alerts for fast recovery
  • Follow-up workflows to close the loop
  • Flat-rate pricing, unlimited users

Features that drive results

🎨

White-Label Surveys

Fully branded surveys that look like part of your product. Custom colors, logos, and domains β€” no "Powered by" badges.

🚨

Smart Alerts

Instant email alerts for detractor responses. Never miss a chance to save an at-risk customer.

🎯

Segmentation

Analyze feedback by customer segment, product line, geography, or any custom attribute you track.

πŸ“±

Multi-Channel

Email, embedded widgets, shareable links, or QR codes. Meet customers wherever they are.

πŸ€–

AI-Powered Creation

Describe what you need and our AI writes professional survey questions, sets up logic, and configures scoring.

πŸ“ˆ

Trend Analytics

Track NPS, CSAT, and CES over time. Identify patterns, spot issues early, and measure improvement.

Launch in minutes, not days

⭐

Post-Purchase NPS

Capture feedback right after purchase while the experience is fresh. Includes follow-up questions for promoters and detractors.

8 questions β€’ 3 min
🎧

Support Satisfaction

Measure CSAT after support interactions. Identify top performers and areas needing improvement.

5 questions β€’ 2 min
πŸš€

Onboarding Feedback

Learn how new customers experience your product. Identify friction points and improve activation rates.

10 questions β€’ 4 min
πŸ”„

Churn Prevention

Survey at-risk customers before they leave. Understand concerns and create save opportunities.

7 questions β€’ 3 min
πŸ’”

Exit Survey

Learn why customers leave. Capture honest feedback to prevent future churn.

6 questions β€’ 2 min
πŸ†

Relationship NPS

Quarterly pulse on overall customer sentiment. Track loyalty trends over time.

5 questions β€’ 2 min

Ready to improve customer experience?

Built for Customer Success & CX teams running ongoing NPS/CSAT programsβ€”not one-off surveys.

Auto-scoring β€’ Detractor alerts β€’ Trend dashboard